Terms of Service

Overview

This website is operated by HK WA-Ecommerce (Hong Kong), trading as Helga & Helena. Throughout the site, "we", "us" and "our" refer to Helga & Helena. By visiting our site or purchasing from us you agree to be bound by these Terms of Service, including the policies referenced here. Please read them carefully. If you do not agree, you may not use the site. We may update these Terms by posting changes to this page. Our store is hosted on Shopify.

1. Online store terms

By agreeing to these Terms you confirm that you are at least the age of majority where you live, or that you have the consent of a guardian. You may not use our products for unlawful purposes or transmit destructive code.

2. General conditions

We reserve the right to refuse service to anyone at any time. Credit card information is always encrypted. You agree not to reproduce, copy, sell or exploit any part of the Service without our written permission.

3. Accuracy of information

We are not responsible if information on this site is inaccurate, incomplete or outdated.

4. Modifications and prices

Prices may change without notice. We may modify or discontinue the Service at any time.

5. Products

Some products may be available only online and in limited quantities. Returns and exchanges are subject to our Refund Policy. We try to show colors accurately but cannot guarantee exact matches on every screen. We may limit sales of our products.

6. Billing and account information

We may refuse or cancel orders at our discretion. You agree to provide accurate billing information.

7. Optional tools and third-party links

Third-party tools and links are provided as is. We are not responsible for third-party websites or resources.

8. User comments and submissions

If you send us submissions, you grant us the right to use them without restriction. You agree not to post unlawful, offensive or harmful content.

9. Personal information

Personal information submitted through the store is governed by our Privacy Policy.

10. Errors and omissions

There may be errors in descriptions, pricing, promotions or availability. We may correct them and cancel or update orders accordingly.

11. Prohibited uses

You may not use the site for unlawful, abusive, fraudulent or harmful purposes, including spam, infringement of intellectual property or uploading malicious code.

12. Disclaimer and limitation of liability

The Service and products are provided as is and as available, to the extent permitted by law. This does not limit your statutory consumer rights.

13. Indemnification, severability and termination

You agree to indemnify us against claims arising from your breach of these Terms. If any provision is unenforceable, the rest remain in effect. These Terms remain in effect unless terminated by you or us.