Track My Order

Welcome! To view your order status and tracking information, please log in to your account using the email address you used at checkout.

The verification code email may end up in your spam or junk folder, so please check there if you do not see it in your inbox.

Log in to your account

How to track your order?

Click the button above and sign in with your email. Once logged in you can view all your orders, track shipments and manage your account details.

How long will it take to get my order?

Delivery in Europe typically takes 7 to 15 working days. Delivery details are in your confirmation email.

No tracking number?

Your order has been processed and we are preparing it for shipment. Tracking codes are typically added within 24 to 48 hours after your order is fulfilled. You will receive an email as soon as your package is on its way. If tracking does not update for over a week, contact info@helgahelena.com.